Comprehensive re-opening action plan

Comprehensive re-opening action plan

The safety and comfort of our guests our promise


We are aware that the way we interact in the world has changed radically in many ways. Aware of the responsibility that all this implies, we put at your disposal our action plans to welcome our guests back

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Health certificate

We certify our hotel through a comprehensive plan, obtaining a HEALTH CERTIFICATE that endorses our processes.

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We installed a nebulizer effect sanitizing arch for people and luggage, infrared thermometers to take the temperature of the staff and guests before checking in.

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Social distancing

We implement social distancing measures in our consumption centers and common use spaces.

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Cleaning care

We use in our cleaning processes a quaternary-based germicidal disinfectant product used even in hospital clinics. The technical sheets are at your disposal.

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Air conditioner

We will keep the filters of the air conditioning units permanently disinfected for your greater confidence

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The pool will operate under special surveillance, taking care to maintain our alkalinity and chlorine parameters, slightly above what is set by the NOM.

Greater care in hygiene and sanitation practices

  1. Desk lamp switches and electronic contacts
  2. Door knobs or handles and closets. Kaladesras of bureaus or cupboards
  3. Toilet lever, shower faucets, sink faucets and hair dryer
  4. Control panel central air conditioning or mini-split
  5. Control TV, clock radio or room phone.
  6. Bedding: covers, pillowcase, sheets and duvets.
  7. Smooth surfaces: basin covers, kitchen countertops, bureau.
  8. Bath amenities: Soap, moisturizer, Shampoo, tissues.
  9. Interior closets: iron and donkey, safe, hooks, clothes.
  10. Earthenware and kitchen utensils for room or room service. coffee maker, electric grill.

Internal training

We train our staff through IMSS courses


We long for the return of our guests because we know that they love our beautiful Mazatlán, so we have made an effort and trained to care for and pamper them.


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